Terms of Service

1. Introduction and Acceptance

Welcome to WOLFTRAXX SYSTEMS LLC. These Terms of Service constitute a legally binding agreement between you (the user or client) and WOLFTRAXX SYSTEMS LLC, a limited liability company registered in the State of Connecticut, United States. By accessing our website at www.wolftrack.hair or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Services Description

WOLFTRAXX SYSTEMS LLC provides computer systems design and related technical services, including but not limited to:

• Computer systems architecture and design
• Systems integration and implementation
• Technical consulting and advisory services
• Security architecture and compliance consulting
• Cloud infrastructure design and migration
• IT strategy and technology planning
• Related professional, scientific, and technical services

The scope, deliverables, timelines, and fees for specific services shall be defined in separate service agreements or statements of work executed between WOLFTRAXX SYSTEMS LLC and the client.

3. Intellectual Property Rights

Unless otherwise agreed in writing, all intellectual property rights in the deliverables produced by WOLFTRAXX SYSTEMS LLC under a service agreement, including system designs, architectures, documentation, and software, shall remain the property of WOLFTRAXX SYSTEMS LLC until full payment has been received, at which point ownership transfers to the client as specified in the applicable service agreement.

All content on our website, including text, graphics, logos, images, and software, is the property of WOLFTRAXX SYSTEMS LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our website content without our prior written consent.

4. Client Responsibilities

As a client or user of our services, you agree to:

• Provide accurate, current, and complete information as required for the provision of services.
• Cooperate reasonably and provide timely access to necessary resources, personnel, and information.
• Comply with all applicable laws and regulations in your use of our services.
• Not use our services for any unlawful purpose or in violation of these terms.
• Maintain the confidentiality of any access credentials or account information.
• Notify us promptly of any unauthorized use of your account or security breach.

5. Fees and Payment

Fees for services shall be as set forth in the applicable service agreement or statement of work. Unless otherwise specified:

• Invoices are due within thirty (30) days of the invoice date.
• Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law.
• All fees are exclusive of applicable taxes, which shall be the responsibility of the client.
• We reserve the right to suspend services for accounts that are past due.

6. Limitation of Liability

To the maximum extent permitted by applicable law, WOLFTRAXX SYSTEMS LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with these terms or the services provided.

Our total liability for any claim arising under these terms shall not exceed the total amount paid by the client for the specific service giving rise to the claim during the twelve-month period preceding the claim.

7. Disclaimer of Warranties

Our services and website are provided on an as-is and as-available basis. WOLFTRAXX SYSTEMS LLC makes no representations or warranties of any kind, express or implied, regarding the operation or availability of our website or the accuracy, completeness, or reliability of any information provided.

We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or secure.

8. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information disclosed during the course of the business relationship. Confidential information includes, but is not limited to, technical designs, business processes, financial data, trade secrets, and client lists.

This confidentiality obligation shall survive the termination of any service agreement and continue for a period of five (5) years from the date of disclosure, or indefinitely for trade secrets.

9. Termination

Either party may terminate a service agreement in accordance with the termination provisions specified therein. In the absence of such provisions:

• Either party may terminate with thirty (30) days written notice.
• We may terminate immediately if you breach these terms or fail to make timely payments.
• Upon termination, you must pay all fees due for services rendered up to the termination date.
• Provisions regarding intellectual property, confidentiality, and limitation of liability shall survive termination.

10. Website Use and Conduct

When using our website, you agree not to:

• Violate any applicable law or regulation.
• Attempt to gain unauthorized access to our systems or networks.
• Interfere with or disrupt the operation of our website or services.
• Transmit any malware, viruses, or harmful code.
• Engage in any activity that could damage, disable, or impair our infrastructure.
• Use automated tools, bots, or scrapers without our express permission.

11. Indemnification

You agree to indemnify, defend, and hold harmless WOLFTRAXX SYSTEMS LLC, its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to:

• Your use of our website or services in violation of these terms.
• Your violation of any applicable law or regulation.
• Your infringement of any third-party rights.
• Any content or data you provide to us.

12. Governing Law and Dispute Resolution

These terms shall be governed by and construed under the laws of the State of Connecticut, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

Any dispute arising out of or relating to these terms shall first be attempted to be resolved through good-faith negotiations. If the dispute cannot be resolved within thirty (30) days, it shall be submitted to binding arbitration in Windham County, Connecticut, in accordance with the rules of the American Arbitration Association. The arbitration decision shall be final and binding.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after any modifications indicates your acceptance of the updated terms. We encourage you to review these terms periodically.

14. Severability

If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms of Service, together with any applicable service agreements, statements of work, and our Privacy Policy, constitute the entire agreement between you and WOLFTRAXX SYSTEMS LLC regarding your use of our website and services. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

16. Contact Information

For questions about these Terms of Service, please contact us:

• Organization: WOLFTRAXX SYSTEMS LLC
• Email: contact@wolftrack.hair
• Phone: +1 (685) 210-3469
• Address: 52 Pomfret St, Putnam, CT 06260-3801, United States